Get in Touch With Us
Got a question about how sweeps coins work, spotted something on the site that needs a second look, or want to suggest a platform we should review? This page explains how to reach us and what happens once your message lands in our inbox.
The Best Way to Reach Us
Email is the most reliable channel for getting in touch. Send your message to [email protected] and a member of our team will read it personally — we don't rely on automated replies. Most messages get a response within two working days, though it can take a little longer during busier periods.
A quick tip: telling us upfront what your message is about helps us route it to the right person and get back to you faster. If your question relates to a specific operator, mentioning the name saves us a round of back-and-forth.
What You Can Contact Us About
We welcome messages on a wide range of topics related to sweepstakes and social casinos. Common reasons readers write in include:
- General questions — how the Gold Coins and Sweepstakes Coins model works, how redemptions are typically processed, or anything else on the site that isn't clear.
- Corrections and updates — sweepstakes casino terms, eligible states, and welcome offers change often. If you spot something that looks outdated or inaccurate, we want to know so we can look into it.
- Content suggestions — if there's a new sweepstakes casino you'd like us to look at, or a topic you think deserves coverage, let us know.
- Eligibility and state availability — we can point you toward what to check, though we can't confirm whether a specific operator is available in your state; that always comes down to the operator's own terms.
- Responsible play concerns — if you or someone you know is struggling with their play, please say so in your message and we'll point you toward appropriate support resources.
- Partnership or editorial enquiries — if you represent a sweepstakes casino operator or a related business, introduce yourself and outline what you have in mind.
What We Can't Do By Email
We're an independent review and comparison resource, not an operator. That means we can't process redemptions, verify your identity on a platform's behalf, resolve account disputes, or confirm whether a specific site is legal to use in your state. Questions like these need to go directly to the operator's own support team, using the contact details listed on their site.
What we can do is help you understand the general landscape — how the sweepstakes model works, what to check before signing up, and how our Best Non GamStop Casinos 2026 guide or our reviews of options like Crown Coins, SplashCoins, and Casino.Click compare on the things that matter, such as welcome offers and how quickly platforms typically process redemptions.
A Note on Our Editorial Standards
Our rankings are based on published terms, welcome offer conditions, and general research into how each platform's redemption process is described — we don't guarantee outcomes and commission from any operator never decides where they land on our lists. If reader feedback points us toward something that's changed or been misstated, we correct it. That's part of why this contact page exists.
Thank you for taking the time to reach out. Whether it's a correction, a question, or a suggestion for what to cover next, we read every message and appreciate you helping us keep the site accurate and useful.